Both local and international orders are delivered by SingPost*.

International Shipping costs are charged according to weight of items. An estimated guide is shown below:

*Local Customers: If you need to receive your order quicker, we will be glad to post it via a private courier service. Please contact us at sales@greenpoppies.com.sg or call 6293-3068 for details.

*International Customers: If you need to receive your order quicker, we will be glad to post your order via EMS (3 working days), please contact us at sales@greenpoppies.com.sg and we will provide you with the EMS shipping quotations.

Local delivery

We aim to deliver all local orders in 2-3 working days. However, sometimes during festive season or other busy periods, deliveries may take longer. If you have not received your delivery within 5 working days, please contact us at contact@greenpoppies.com.sg

We highly recommend opting for registered mail to prevent any loss of parcels and tracking of parcel can be done at the SingPost website.

We will not be responsible for any packages lost when you opt for normal mail.

Local Registered Mail Users

If you are not in when our couriers first try to deliver, they will leave a card and take your order back. Please follow the instructions on the card left by the courier to arrange redelivery.

Self-Collection of Orders

For local (Singapore) customers, self-collection can be done without any prevailing charges.

Self-Collection Venue

 Green Poppies

 11 Haji Lane

 Singapore 189204

 Tel: +65-62933068

International Orders

We ship our international orders via SingPost Standard Air Mail (with tracking available). Lead time for international delivery is usually between 6 to 10 working days. Postage rates vary from the weight of the item(s) in your order. For express worldwide delivery request, please contact us at contact@greenpoppies.com.sg 

Tracking Your Order

 Log onto www.SingPost.com.sg and use the tracking number and provided in your despatch email. Please allow 36 hours from receipt of the email before tracking your order.

FREE Worldwide Delivery on orders over $200

The free local delivery will be applied at the checkout on all orders of $200 or more. This offer can be used in conjunction with other offers and discounts. Green Poppies reserves the right to end or amend this offer at any time

Returns & Exchange

We hope you’ll love every Green Poppies purchase, but if you ever need to return an item you can do so within 14 days of receipt in one of two ways:

• By mail 
• Direct return & exchange at our store (Advance notice needed) 

All our online orders are mailed out with a Returns/Exchange Card enclosed. You may complete the card should you need to return any merchandise for an exchange.

1. Returns are accepted within 14 days upon receipt. 

2. Non-returnable: All sales of jewellery and promotional priced items are final unless subject to other applicable regulations. 
Non-Returnable items cannot be returned for exchange, credit, or refunds. 

3. For all other items, to be eligible for an exchange, the merchandise must be returned unworn and unwashed with tags intact. All items will be inspected on their return.

4. Returns for pre-ordered items are only accepted only when we have made a shipping error.

5. International Customers, customers are responsible for all delivery charges upon return and exchange. 

Mail Returns

Direct Return & Exchange at our store