FAQ

Do you ship overseas?
Yes we do ship internationally via SingPost. However currently we are only able to ship to Malaysia and Brunei. Please email us at contact@greenpoppies.com.sg for an international shipping quote if you are located outside of Malaysia and Brunei.

What are the payment methods available?
We accept iBanking or ATM transfers via POSB/DBS, or PayPal.
For iBanking or ATM transfers, payment has to be made within 24 hours upon confirmation of order. Once payment has been received, an invoice will be sent to you via email.

How long will it take to receive my order?
Once your order ships, we will notify you via email.
For local customers residing in Singapore, your orders will be arranged to be delivered within 1 – 2 working days upon confirmation of payment. You should then receive your order within 1 – 2 working days thereafter.
For international customers, shipping usually takes about 5 to 8 days.

What happens if an item is on Pre-Order status?
Items on pre-order will take 12 to 14 working days to arrive. Do note that this excludes weekends and public holidays in both Singapore and Korea. Your order will be arranged to be mailed to you within 1 – 2 working days as soon as the pre-order item becomes available. Your order can also be tracked when you login to your account.